Refund Policy
This page explains how to request a refund, what cases we typically cover, and our response timelines. We aim to keep this policy aligned with how the product works in practice.
Last updated: January 10, 2026
How to request a refund
Email support@anytryon.com to request a refund, and include:
- The email address used for your account (or on the receipt)
- Any order/receipt identifier (if available) or a redacted payment screenshot
- The reason and when the issue occurred (e.g., date of a duplicate charge)
We’ll provide an initial response within 3 business days.
Cases we typically refund
- Duplicate charges or clear billing errors
- Verified service unavailability preventing normal usage
- Other exceptional cases we approve (case by case)
If your plan includes credits and you’ve already used some of them, we may issue a partial refund based on remaining credits (case by case).
Processing and timing
Refunds are initiated manually after approval and are typically returned to the original payment method (when supported by the payment rails). Timing depends on your payment method and bank processing.
We don’t require you to self-initiate refunds via third-party pages; please contact our support email first.
Related terms
For general usage rules, see Terms of Service.